My Fit Foods FAQ

1. Do I have to have a membership to shop at MFF?

You may shop all of our stores just as you would a grocery store- stop in anytime to grab any of our handcrafted grab & go meals- no membership needed!

2. Can I order meals ahead of time?

Absolutely! You may place an order ahead of time online or over the phone. Those meals will be specifically ordered for you and ready when you arrive.  To allow our kitchens time to prepare your order fresh, pre orders must be placed 3-4 days ahead of time.

3. Do you ship meals if I don’t have a store nearby?

Due to the way our meals are prepared, we are not currently able to ship our meals. We do sell all of supplements available for purchase on Amazon by clicking Here

4. Do you offer delivery?

Yes, we work with a variety of delivery partners including Favor in Texas and Postmates in Southern California.

5. Does My Fit Foods sell products through third parties?

Yes, our U.S. Department of Agriculture (USDA) certification enables us to sell through new, strategic distribution channels, including corporate cafeterias, vending and micro markets, as well as third party retailers. To learn more please reach out to our Business Development team at partners@myfitfoods.com.

6. Do you offer franchise opportunities?

Thank you for your interest in opening a My Fit Foods store, however, at this time we are not partnering with any franchisees.


Food Questions

1. What size meal should I buy?

Most of our meals come in two sizes: small and medium. In general, many women will eat our small meals which contain about 3.5-4 ounces of protein, and many men eat our medium meals which contain 5.5-6 ounces of protein.

2. How long do the meals stay fresh for?

Because we do not utilize any artificial or added preservatives in our meals, the shelf life is typically between 4-6 days. The individual expiration date on your meal will be clearly labeled on the package.  

3. Can I freeze my meals?

All of our meals are made with fresh ingredients and many of them freeze and reheat very well. We suggest freezing before the “best by” date for optimal freshness. Our meals may be frozen up to three months. When you are ready to reheat, thaw overnight in your refrigerator and then follow the heating instructions on the label. Meals such as salads, wraps and parfaits should not be frozen.

4. Can I place a special order, such as without cheese, etc.?

We prepare our meals daily in a batch process in our kitchens, which helps ensure that our meals are accurate for the nutritional content on the labels. Therefore special orders are unfortunately not possible at this time.

5. Do you have a downloadable menu?

You can download our latest menu by clicking here.


Meal Planning Services

1. What can I get out of the meal planning service?

Each of our stores has a trained Nutrition Coach on staff ready to assist your dietary needs- whether that is to lose weight, tone up, or strictly for convenience. They will create a customized meal plan based on your lifestyle, fitness goals and food preferences. Once your meal plan is created, you simply pick up your meals twice a week. There is no additional cost for meeting with our Nutrition Coaches.

2. What takes place in a consultation?  

You will sit down with you Nutrition Coach to go over your goals, food preferences and dietary restrictions. Our Nutrition Coaches will also discuss some key principles of nutrition, such as: the importance of clean eating, meal timing, sleep, stress, exercise and water. We pride ourselves on making meal plans specific for you, so the consultation helps you and your Nutrition Coach align on your goals and the specific plan to achieve them. Please click here to find the store nearest you and to set up your free consultation.

3. What is the 3-Day Quick Start?

It’s a great way to get back on track and consist of a set meal plan of 3 meals and 2 snacks each day.

4. Why 21 Days? Does it have to be 21 days?

We believe it takes 21 days to create a habit towards a healthier lifestyle. While we recommend 21 days, we are here to assist you and your Nutrition Coach can create a meal plan for as many days as you like.

5. Where can I learn more about the Corporate Wellness Program for my office?

We currently offer several Corporate Wellness Partnership options. A company can sponsor a program and receive up to 30% off our products! We also offer in depth quarterly lunch and learns and team weight loss programs. For more information, please reach out to our Director of Corporate Wellness at cw@myfitfoods.com.


Online Ordering

1. What if I made a mistake on my online order?

Simply call the store that you placed the order with as they can then update the order to make sure your food will be available upon pickup.